4-6 weeks

VA Infrastructure Build

I build the infrastructure that makes VAs successful—and makes your business survive turnover. Hiring criteria, onboarding pathways, SOPs, accountability rituals, and documentation so good that turnover doesn't kill you.

Best for: Agency owners tired of VA disasters—ghosting, overcharging, disappearing, constant hand-holding.

$4,000 – $8,000

What's included

Hiring criteria and process documentation
Complete onboarding pathway (videos, checklists, training sequence)
SOPs for all VA tasks (10-20 typically)
ClickUp/Notion setup for task management
Daily check-in and weekly review rituals
Time tracking system recommendations
Escalation protocols
Turnover survival documentation
Training for you on managing the system

How it works

Hiring Infrastructure

Role definition, skill requirements, interview questions, test tasks, red flag checklist.

Onboarding Pathway

Day 1 checklist, Week 1 training sequence, Week 2 supervised independence, 30-day checkpoint.

SOPs & Documentation

Process documentation for every recurring task, video walkthroughs, decision trees.

Accountability Rituals

Daily check-in, weekly review, time tracking with task correlation, escalation protocol.

Turnover Survival

All processes documented, all knowledge in the system, transition checklist.

Investment

Pricing depends on complexity and scope

FAQs

Frequently asked questions

Can you help me hire the VA too?

I can advise on where to find candidates and help with the selection process, but I don't do recruiting directly.

What if my current VA is the problem?

Sometimes the VA isn't a fit. But more often, the VA is failing because the infrastructure doesn't exist. We'll figure out which it is.

Do I need ClickUp for this?

No—I can build in whatever tool you use. But I'll recommend ClickUp if you don't have a strong preference.

Not Sure Where to Start?

A Workflow Audit ($500) or VIP Strategy Day ($2,500) can help you identify the best place to begin.

Ready to get started?

20 minutes. We'll identify your biggest gap and I'll tell you honestly whether this is the right fit.